Field Adjuster
Company: Liberty Mutual Insurance
Location: Colorado Springs
Posted on: October 24, 2024
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Job Description:
Schedule: Full-Time Salary Range: USD $85900.00 - $140000.00 Job
Category: Claims Pay Philosophy The typical starting salary range
for this role is determined by a number of factors including
skills, experience, education, certifications and location. The
full salary range for this role reflects the competitive labor
market value for all employees in these positions across the
national market and provides an opportunity to progress as
employees grow and develop within the role. Some roles at Liberty
Mutual have a corresponding compensation plan which may include
commission and/or bonus earnings at rates that vary based on
multiple factors set forth in the compensation plan for the role.
Description Manages, investigates and resolves large loss Property
claims under minimal supervision. Provides policyholders with
exceptional customer service on high profile/high exposure claims.
Claims are frequently non-livable dwelling assignments. May assist
Claims Representatives with in-person inspection/policyholder
contact where necessary. Must be located in or around Denver,
Longmont, Boulder, Loveland, Fort Collins,Greeley, Aurora,Colorado
Springs, or Golden, CO. Training is a critical component to your
success and that success starts with reliable attendance.
Attendance and active engagement during training is mandatory
Responsibilities: Investigates, determines coverage of loss and
adjusts all elements of Property Loss claims of high severity.
Ability to manage a pending of severe complexity claims assigned
under minimal supervision. Conducts inspections of loss sites,
writes appraisals for dwelling repairs and issues payment to
policyholders where possible. May work with a Liberty network
contractor in the appraisal process. Ability to independently scope
large losses. Works with Liberty network contractor in the
appraisal process of claims and participates in re-inspection of
Liberty referred contractors. May administer, certify and
re-inspect Liberty referred contractor and Independents. Explains
coverage of loss, assists policyholders with itemization of
damages, emergency repairs and additional living arrangements.
Works with and may coordinate a number of vendor services such as
contractors, emergency repair, cleaning services and various
replacement services. Identifies suspicious losses. Recommends
referral to SIU where appropriate and may assist the SIU in their
investigation and settling of the claim. May be called upon for
catastrophe duty, may assist in management of catastrophe
operation, Quality Control of Independents used and may trouble
shoot problem and high profile cases. For Catastrophe (CAT) roles,
investigative fieldwork includes a high amount of travel to claim
location. Assists in the training of property personnel and serves
as a technical resource. May assist in the absence of the Claims
Team Manager. Qualifications Requires an advanced knowledge of
claims handling procedures, and a full working knowledge of claims
operations and procedures. Knowledge of coverages provided within
various homeowner policies. Demonstrated ability to handle claims
of the highest complexity and exposure. Prior contracting
experience preferred. Effective negotiation skills. Ability to
effectively and independently manage workload while exhibiting good
judgment. Proven ability to provide exceptional customer service.
Strong written/oral communication and interpersonal skills.
Computer skills with the ability to work with multi-faceted
systems, and analytical skills. Completion of advanced property
training required. The capabilities, skills and knowledge required
is normally acquired through Bachelor's Degree or equivalent
experience and at least 7 years of directly related experience.
Ability to obtain proper licensing as required. About Us **This
position may have in-office requirements depending on candidate
location.** At Liberty Mutual, our purpose is to help people
embrace today and confidently pursue tomorrow. That's why we
provide an environment focused on openness, inclusion, trust and
respect. Here, you'll discover our expansive range of roles, and a
workplace where we aim to help turn your passion into a rewarding
profession. Liberty Mutual has proudly been recognized as a "Great
Place to Work" by Great Place to Work US for the past several
years. We were also selected as one of the "100 Best Places to Work
in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many
years running, we have been named by Forbes as one of America's
Best Employers for Women and one of America's Best Employers for
New Graduates as well as one of America's Best Employers for
Diversity. We value your hard work, integrity and commitment to
make things better, and we put people first by offering you
benefits that support your life and well-being. Liberty Mutual is
an equal opportunity employer. We will not tolerate discrimination
on the basis of race, color, national origin, sex, sexual
orientation, gender identity, religion, age, disability, veteran's
status, pregnancy, genetic information or on any basis prohibited
by federal, state or local law. Fair Chance Notices California San
Francisco Los Angeles Philadelphia Employment Type: Full Time
Keywords: Liberty Mutual Insurance, Pueblo , Field Adjuster, Other , Colorado Springs, Colorado
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